A Case Study In Digital Innovation

Accelerating tmrw for a legendary brand

Despite all the previous talk about digital transformation, last 2 years has brought more disruption, more innovation, and more expectations than the last 20 years combined. Those who can continue to adapt, pivot and maneuver their processes and business models to meet market demand and dynamics will weather this storm.

Ferrari was perfectly positioned to continue its reputation as an industry leader and a pioneering brand but its value creation process needed a strong vision and roadmap to bring it to life. Operations and processes must be as integrated, agile and as functional as teh products that they create. During these turbulent times organization's like Ferrari will have to drive new levels of optimization in the way they work that will enable bigger, newer transformation in how they think.

We worked to accelerate tmrw with Ferrari.

Helping Ferrari look past marketing to digital innovation deeply integrated to their business and operations

Now more than ever, powerful digital platforms and networks have sparked significant changes in the ways we all work, communicate and sell.

Connected Systems = Value Multiplied

Your Operations + Assets

Your People

Your Customers

Your Network

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Ecosystem connections

Instrumented World

  • Smart Automation
  • Sensors
  • Analytics
  • IoT

Cloud

  • Delivery Platform
  • Super Computer
  • New Information Models

Digitization

  • Products & Services
  • Customer Experience
  • Software

API Economy

  • Publish & Subscribe
  • Real-Time
  • IP

Networks

  • Community
  • De-centralized
  • Scale

Data Science

  • Machine Learning
  • Big Data
  • Prediction
Ferrari emblem

The Ferrari is a dream — people dream of owning this special vehicle and for most people it will remain a dream apart from those lucky few.

Enzo Ferrari

Ferrari's Landscape

Staying true to a legendary brand

Staying relevant in today's “connected age”

Mapping Ferrari's journey from today to tmrw by identifying iconic moves to achieve their ultimate brand purpose

Trajectory

That map turned into actionable digital experiences

A better dealer experience

Starting at the dealer Ferrari would create a buyer experience that's deeply tied to their configuration ERP with 0fully integrated, powerful, real-time financials. The ideal tool for any Dealer to focus more on upsell opportunities and client CRM.

Ferrari CPQ
Configuration Capabilities
Real-Time Process Information

Turning anticipation into engagement

By leveraging shipping and logistical data buyers will track their car from concept to execution with real-time updates and relevant content. Even making changes in the production line to fine-tune every last detail.

Ferrari on devices

With HR data, buyers can learn about the team who is assigned to their vehicles production and quality, while acquiring more technical knowledge of the Ferrari experience.

Engine installation
Real Information On Ferrari People
Process journey tracking
Customer Engagement & Education

Buyers can see and learn about the artisanal craftsmanship of parts of the vehicle being made, like the leather seats. By utilizing the existing ERP's assembly control feature, Ferrari can provide buyers with the option of making a design change during production.

Assembly Line Control
Customization on mobile app

Enhanced assembly line efficiency

Visibility for the customer means employees need more meaningful insight. Ferrari would create a functionally integrated the assembly line to get all the relevant information at the right time just when its needed by workers.

Mechanics Kiosk

With an enhanced task management kiosk, workers would be able to quickly identify when customer changes are requested and manage timely production with a beautiful user experience.

Employee Assembly Line
Mechanics App

From Maranello to a driveway in LA

By leveraging enhanced logistics data Ferrari could provide real-time tracking allowing buyers to watch their Ferrari while it is in transit.

Real-time global supply chain visibility
Production tracking

Learning to drive the “Ferrari Way”

With enhanced data from the vehicle, buyers can begin to explore how to drive the "Ferrari way" to maximize their experience and deepen their connection to the Ferrari brand.

Real-time vehicle data
Ferrari LMS content
Driving app

Monetizing IP & Specialized Data with a new Scuderia Labs Platfrom

Ferrari can leverage their proprietary data and specialized performance analysis as an enterprise offering. Providing testing and quality standards with a Scuderia Ferrari Labs seal of approval, reinforcing Ferrari's ambition to be a brand of Iconic Excellence.

Ferrari comps

Accelerate your digital strategy to create next-gen value with our TMRW Mapping process

Our TMRW Mapping process is our proprietary program designed to identify where automation, differentiation and innovation can generate the most value through new process, products, services, and platforms.

James at workshop

From defining the vision to discovering entirely new revenue streams.

TMRW Mapping leads and navigates interdisciplinary teams through the journey of assessment, ideation and digital business design to deliver a clear path for value innovation.

Discover TMRW Mapping

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